Les Schwab Tire Center
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Tire Repair in 7 reviews
Tire Rotation in 1 review
Tire Pressure Monitoring S… in 1 review
Suspension Services
Tire Installation in 1 review
Tire Rotation & Wheel Alig… in 1 review
Vehicle Inspections in 1 review
Brake Services
Review Highlights
“Another tire business promised but couldn’t deliver, so I went to Les Schwab on Clearwater in Kennewick.” in 2 reviews
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- 8/30/2009
as tire stations go this one isnt bad. ive had poor experiences at some of the other locations but these folks were nice and tried thier best to help me.
im not in the position to by all new tires, but they were able to find me take offs for 75 and 50$ . instead of 275$ new
decent for us poor people.
ill be going back.
ill be going back for my needs. - 3/17/2023
I went in for my 4th set of tires from Les Schwab in the last 11 years. Everything went as expected. they took my 1190 dollars and set me on my way. I got home to notice I was missing a lug nut. went back the next day and was told I needed a new stud. No one told me that when I paid the bill! I was then told they had to order one which I thought was strange for a tire shop. I’m pretty sure it a standard 1/2″x20. Anyway I’m back today for the 3rd time and not happy at all this time
- 8/22/2022
We love this location! We have been coming here for years and get exceptional service every single time! All the guys here are so knowledgeable! Jeff is such a huge asset there! Anytime I have had a tire issue it’s been taken care of promptly!
Business owner information
Customer S.
8/24/2022
Thank you, Araceli, for your continued business and support of our Kennewick location! We truly appreciate your many years of business and look forward to many more. -Scott
- 9/10/2020
Took my truck in for alignment they told me I needed ball joints wanted $1000 got a second opinion and they were fine. When I picked up my truck there was fresh oil all over my armrest and seat. Every single Les Schwab in Tri Cities is horrible will never go back. $1000 for nothing?
- 10/19/2020
Would be zero but it won’t allow me
had the worst experience at Les Schwab this weekend trying to get our tires rotated
Sat for over 45 minutes watching them screw around doing nothing finally they got to our truck
they spent an entire seven minutes on the truck .
we get down the road the tire sensors are going off there’s not enough air in the tires !,
they never put any air in the tires ! We had to air up the tires at home !!
that’s what kind of customer service Les Schwab is dealing out these days
I’d steer clear. Go anywhere else.Business owner information
Customer S.
10/20/2020
Customer service is a priority at Les Schwab, Becky, and I’m sorry that was not your experience today. I hope that we have a chance to make this up to you in the future. – Nate
- 2/20/2022
Great job fixing a flat when I was on a road trip. Ready to help as I pull into the parking lot.
Business owner information
Customer S.
2/22/2022
Thank you for stopping by, Lance! We are glad to hear that we were able to help on your trip! -Joe
- 7/31/2021
I called for a friend needing a tire repaired/replaced while on the road cross country in a loaded 26′ box truck, midday on a Saturday. Andy answered the phone, I gave him the info, he responded, “yes, we can do that, or I have one in stock if it’s not repairable.” My friend arrived and was in and out within two hours with a new tire and a good used one for “just in case”. Having owned and operated a tire and service station for 16 years, I know all too well what Summer traffic is like, and particularly in these times, with the added stress and skeleton crews in all services, this business took excellent care of my friend! Shout out to this store and Andy! Be kind and patient!
Business owner information
Customer S.
8/2/2021
Thank you for trusting our Kennewick team with your tire services, Lee! I’m glad to hear our team was able to replace your tire and help you get safely back on the road. We appreciate you taking the time to share, and we look forward to providing excellent service to you again in the future! -Kylee
- 7/11/2020
Had a battery replaced, when I called they said it would take 2 hrs and labor was around $100 an HR.
I scheduled them at 9:00 am. They showed up at 8:15am. It took less than an hour to change it out, and they still charged me for 2 hrs. I was like 4 blocks from the store. Maybe 3 min drive. When I called about it. The manager tried giving me a BS excuse of. Well I told you it was a two hr charge, and I had to waste time and gas to go out there. (Wtf) If it’s a waste of time then retire your service truck, and be in store only. He would only refund half of the overcharged hour of labor. My family has gone through Les Schwab for over 45 yrs, and we have never been treated like this. I will never let this location touch my vehicles ever again. If I decide to shop here again I’ll make the drive to Walla Walla where they don’t rip people off.
Business owner information
Customer S.
7/13/2020
I’m sorry to hear this, James. If you’d like to discuss this issue further, we would be happy to look into it for you. Please contact us via the information asked for in the link below. Thank you. -Nate
lesschwab.com/article/co…
- 11/24/2020
Great customer service and they stand behind their work!!! They will come to you if your car breaks down or gets a flat tire.
Business owner information
Customer S.
11/24/2020
Great customer service is the only kind that we feel you deserve! Please stop by anytime. -Joe
- 11/23/2019
Tried to return an ac refridgerent and kept getting interrupted by the owner saying ” I need a receipt ” even though its winter and obviously I don’t have any use for it. I wish Yelp had a middle finger
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